Customer Care Agent Jobs in Carletonville
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Search Results - Customer Care Agent Jobs in Carletonville
Access Bank PLC-Carletonville
Maintain high service standards aligned to CSAT, NPS, and FCR targets
• Ensure accurate logging of all interactions and escalations on the system
• Resolve customer issues at first contact or ensure effective escalation and follow-up
• Support agents...
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Merchants-Carletonville
English) Team Leader to oversee and support a team of customer service agents in meeting and exceeding client expectations.
Job Purpose
As a Team Leader, you will manage a team of Agents, ensuring top‑tier service delivery aligned with contractual...
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CallForce-Carletonville
German-Speaking Customer Service Agents
We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service...
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Talent Shore-Carletonville
championing a customer-first approach, ensuring every customer interaction is met with care yet commercially viable solutions
Lead and inspire a team of high performing Customer Care Agents (both internal and outsourced) - including training, supporting...
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Callforce Direct-Carletonville
calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices.
• Quality Scoring: Apply standardized evaluation criteria to assess agent performance on factors like communication skills...
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Discovery Limited-Carletonville
interventions, and build intelligent capabilities such as agentic AI for health operations and AI-driven customer support agents.
In addition, the DS Lab is actively involved in causal and behavioural health analytics, enabling a deeper understanding of member...
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