Customer Care Agent Jobs in Nigel
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Search Results - Customer Care Agent Jobs in Nigel
Access Bank PLC-Nigel-workable.com-
Maintain high service standards aligned to CSAT, NPS, and FCR targets
• Ensure accurate logging of all interactions and escalations on the system
• Resolve customer issues at first contact or ensure effective escalation and follow-up
• Support agents...
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Callforce Direct-Nigel-
calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices.
• Quality Scoring: Apply standardized evaluation criteria to assess agent performance on factors like communication skills...
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