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EQ PlusCape Town
They are seeking an experienced Enterprise Cloud Contact Center Architect to shape cloud-based contact center strategies, drive innovation with AI/ML technologies, and deliver exceptional customer experiences at scale. This is a senior role that...
EQ PlusCape Town
This opportunity is ideal for professionals who thrive at the intersection of business and technology-working collaboratively across cross-functional teams to refine features, unlock value, and guide delivery roadmaps.
Key Responsibilities:
• Act as...
EQ PlusCape Town
An established and leading company in Cape Town is looking for someone with a solid IT background who has moved into project leadership and can confidently manage large-scale projects. Experience with D365 will be a strong advantage, but strong...
EQ PlusCape Town
Responsibilities
• Define and manage the UAT strategy and plan
• Oversee execution and progress tracking
• Work with business and technical teams on test scenarios and acceptance criteria
• Manage defect logging, resolution, and reporting
• Flag...
EQ PlusCape Town
In this role, youll be part of the team that takes business needs and translates them into user stories, functional requirements, and practical solutions. Youll help ensure that features are clearly understood, aligned to business goals, and deliver...
EQ PlusCape Town
The work involves shaping digital experiences that make complex information easy to act on. Youll be part of projects where user research meets visual design, with a strong focus on understanding peoples journeys and designing with their needs in...
EQ PlusCape Town
The role involves ensuring quality across multiple delivery streams with a focus on building and executing test cases and maintaining reliable automation packs.
Key responsibilities include:
• Designing and executing manual and automated tests...
EQ PlusCape Town
Key Responsibilities
• Manage day-to-day IT operations to ensure stability and compliance
• Oversee large-scale Wintel operations across servers, storage, and virtualization technologies
• Ensure effective use of ITSM frameworks, processes, and...
EQ PlusCape Town
The role is focused on understanding business requirements, advising stakeholders, and working closely with systems and project teams to design and implement solutions that meet both business and technical needs.
Key responsibilities include:
EQ PlusCape Town
Key Responsibilities:
• End-to-end ownership of IT service delivery for major client accounts
• Lead service delivery reviews, including SLA adherence, ongoing projects, and operational effectiveness
• Participate in business reviews and growth...
EQ PlusCape Town
In this role, youll be part of the team that takes business needs and translates them into user stories, functional requirements, and practical solutions. Youll help ensure that features are clearly understood, aligned to business goals, and deliver...
EQ PlusCape Town
Youll be hands-on in architecture, development, deployments, and systems optimisation, and provide mentoring to junior team members.
If successful, you will provide services to one of the leading and established organisations in South Africa.
Key...
EQ PlusCape Town
The role involves ensuring data integrity across BI and data warehouse layers. Key responsibilities include:
• Verifying data in HANA tables, Business Views, data cubes, and reports
• Writing SQL and HiveQL scripts for data validation and...
EQ PlusCape Town
Key Responsibilities:
• Lead operational transitions with minimal impact on service delivery and ensure process stabilisation
• Drive operational efficiency, cost optimisation, and performance improvements across teams
• Partner with...
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