Help Desk Agent Jobs
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The Talent Room-Cape Town
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN...
The HR Company-Cape Town
specialist teams
• Work closely with junior helpdesk agents by delegating and reviewing suitable tasks
Client Relationship & Service Improvement
• Build trusted working relationships with client stakeholders
• Vendor / Supplier management and engagement...
The HR Company-Cape Town
Key Responsibilities
First-Line Support
• Monitor and respond to incoming helpdesk tickets
• Resolve common IT issues including:
• Password resets and account lockouts
• Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues)
• Basic...
The Talent Room-Pretoria
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN...
The Talent Room-Potchefstroom
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN...
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