Helpdesk Jobs in Newcastle
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Search Results - Helpdesk Jobs in Newcastle
Growth ResourcingNewcastleworkable.com
This is a customer-focused position within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will be responsible for delivering high-quality Level 3 technical support while assisting the project team with onboarding,...
Growth ResourcingNewcastleworkable.com
The Opportunity
Ready to level up your IT career?
We’re on the hunt for a driven, customer-obsessed Level 3 IT Support Engineer to join our fast-growing team supporting a UK-based Managed Service Provider.
This isn’t your average support role....
Growth ResourcingNewcastleworkable.com
to customers via phone, email, and helpdesk ticketing systems
• Troubleshoot and resolve telecoms, connectivity, and basic technical support issues
• Deliver support across the following areas:
• VoIP and hosted telephony platforms
• Broadband, fibre services...
Helpdesk jobs – More locations:
Growth ResourcingNewcastleworkable.com
Experience
• Minimum of 2 years of experience in an IT Helpdesk, Service Desk, or Level 1 Support role.
• Basic knowledge of Microsoft 365 administration and end-user support.
• Understanding of Microsoft Windows operating systems and desktop troubleshooting...
Growth ResourcingNewcastleworkable.com
and compliance requirements
Requirements
Essential
• Minimum of 2 years experience within a Helpdesk, Service Desk, IT Support, or Telecoms Support environment
• Basic understanding of VoIP and telecoms technologies
• Strong troubleshooting and problem...
Growth ResourcingNewcastleworkable.com
are delivered in line with IT policies, security standards, and compliance requirements
• Deliver exceptional customer service while maintaining professionalism and empathy
Requirements
Essential
• Minimum of 2 years experience within an IT Helpdesk...
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