Incident Manager Jobs in Durban
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Search Results - Incident Manager Jobs in Durban
BETSoftware-Durban
Ensure timely resolution of customer issues in line with SLAs.
• Handle escalated tickets, outages, and incident management.
• Maintain and improve customer satisfaction scores (CSAT, NPS).
• Oversee support tools, ticketing systems, and self-service...
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Bidvest Protea Coin-Mpumalanga, 38 km from Durban
Day-to-day operational running the shift the team leader is allocated to
• Opening of dockets, inspecting of dockets before handing in
• Crime scene and Incident management
• Conduct audits, risk assessments and deficiency reports, PTO`s...
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Hollywoodbets-Durban
Relevant tertiary qualification in Security Management / Policing / Law Enforcement
• Background in law enforcement or military service
What You’ll Do For The Brand:
• Incident Management and Escalation.
• Incident Investigation and Reporting.
• Ensure...
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K5 Business-Mpumalanga, 38 km from Durban
and validationManage the relationship with the customer throughout the implementation/support processTrain end-users on specific processes and applicationsProvide post-implementation support services including incident management, release management, and enhancement...
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Incident Manager jobs – More locations:
South African Reserve Bank-Durban
actions.
• Analyse, collate and escalate technical serviceability information to the Team Leader: Security Systems Technical Support for reporting, planning, decision making and third-party incident management.
• Provide quality assurance on installation...
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Elchemie-Hammarsdale, 37 km from Durban
and compliance practices and procedures.
• Incident Management/Non- Conformances related to regulatory compliance.
• Keeping abreast of local and international regulatory changes, developments and impacts on Buckman's business.
• Consultation and Communication...
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BETSoftware-Durban
for internal queries.
Incident Management
• Assist in incident detection, triage, escalation, and communication.
• Contribute to root cause analysis and post-incident reviews.
• Document incident timelines, lessons learned, and recommendations for prevention...
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BETSoftware-Durban
ITIL) and incident management processes.
• Strong commitment to continuous improvement and driving excellence in support operations.
Responsibilities
Job Responsibilities:
Technical Support
• Monitor and refine metrics to be used as a baseline...
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