Incident Manager Jobs in Johannesburg
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Search Results - Incident Manager Jobs in Johannesburg
Boardroom Appointments-Johannesburg
with solid practical experience in incident management. The role requires strong problem-solving skills and knowledge of ITIL practices, with additional favor for those familiar with Service Now and Agile methodologies. This position offers the opportunity...
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Lesaka Technologies Inc.-Johannesburg
the organisation.
Job Description Job Purpose To ensure the reliability, availability and performance of cloud-hosted systems through proactive monitoring, incident management, automation and continuous improvement aligned to SRE principles.
Key Responsibility...
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Opensource-Johannesburg
stakeholders to ensure seamless service delivery.
The ideal candidate has 5–10+ years in application support, strong knowledge of monitoring tools (Grafana, Loki, Splunk, ELK), and a solid grasp of APIs, integrations, and incident management processes.
#J...
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MTN Uganda Foundation-Johannesburg
Open an Incident Management record
Maintain the Incident Management record to reflect the current status of the incident
Assign the Incident Management record to an Incident Resolver
Analyze the incident and determining appropriate workaround...
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People Source-Johannesburg
with CI/CD tools, infrastructure automation monitoring systems and incident management...
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Novus Holdings Limited-Johannesburg
Novus Holdings Limited is seeking a Customer Service Manager to lead a call centre-driven team focused on delivering excellent customer experience. You will coach representatives, drive CSAT/NPS, monitor FCR and SLA performance, and own incident...
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Recru-it-Johannesburg
Key Performance Areas
• Service Level Management 20%
• Incident Management 20%
• Change Management 20%
• Customer Engagement 20%
• Projects 20%
Competency Requirements for Position
Knowledge:
• Network topology and architecture experience...
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Incident Manager jobs – More locations:
Network Finance-Johannesburg
Key Responsibilities:
• Design, implement, support, and optimize Azure and hybrid infrastructure.
• Troubleshoot complex infrastructure, identity, networking, and cloud issues.
• Lead P1/critical incident management and root-cause analysis...
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Recru-it-Johannesburg
Management 20%
• Incident Management 20%
• Change Management 20%
• Customer Engagement 20%
• Projects 20%
Competency Requirements for Position
Knowledge:
• Network topology and architecture experience:
• Knowledge of Cisco networks (troubleshooting...
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Dariel-Johannesburg
This is a hands-on leadership role responsible for overseeing support operations, service performance, ticket governance, workforce planning, quality assurance, incident management, and continual service improvement. You will work closely with Service Managers...
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Lesaka Technologies Inc.-Johannesburg
request depends on a CRM platform that is reliable, responsive and continuously improving. As CRM Support Manager, you will lead the operational support of our Salesforce ecosystem, ensuring stable platform performance, effective incident resolution...
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Boardroom Appointments-Johannesburg
QualificationsRelevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience andpractical application is evident3+ years service delivery management experienceMust have work experience in Incident management...
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PayInc-Johannesburg
Human Capital
Legal Department
Architecture Department
Operations
Change Management Incident Management
Cloud Infrastructure Department
Your key responsibilities include
Work in a team ecosystem that supports a complex network design consisting...
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Hire Resolve-Johannesburg
A South African software company specializing in enterprise resource planning (ERP) and business management systems is seeking a Junior ERP Consultant who will manage application configuration, client liaison, documentation, incident management...
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The Legends Agency-Johannesburg
Management: Ensure zero unresolved critical alarms older than 48 hours.
• Workforce Development: Log a minimum of 2 hours of training per operator per month and conduct monthly performance check-ins.
• Safety Excellence: Maintain zero lost-time incidents...
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