Service Manager

apartmentScholtz Partners International placePolokwane calendar_month 

SERVICE MANAGER VACANCY

OPPORTUNITY AWAITING

A prominent motor group is looking for a dynamic Service Manager to lead their service department in Hoedspruit. If you have a passion for the automotive industry and excellent leadership skills, we want to hear from you. Take the next step in your career with a team that values excellence.

JOB OVERVIEW

Location: Hoedspruit, Limpopo
Salary: Market Related / Negotiable based on experience
Working Hours: 8am 5pm, Mondays to Fridays

Position Type: Permanent

BENEFITS

Medical Aid (50% contribution)

Retirement Fund

Income Continuation Benefit

REQUIREMENTS
  • Technical or Service background within the motor industry
  • Previous experience as a Service Advisor or Assistant Service Manager
  • Strong leadership, communication, and interpersonal skills
  • Ability to work in a fast-paced environment and meet strict deadlines
  • Valid Drivers License and own reliable transportation
  • QUALIFICATIONS
Matric certificate
Proficiency in Microsoft Office Suite

Any AI-related skills will be considered an advantage

RESPONSIBILITIES
  • Customer Experience: Driving high customer satisfaction scores (CSI) and resolving customer complaints efficiently
  • Operational Management: Managing the daily workflow of the service department, including scheduling, repair order processes, and workshop equipment maintenance
  • Team Leadership: Recruiting, training, coaching, and motivating service advisors and technicians to meet performance goals
  • Financial Performance: Maximizing dealership profitability by monitoring departmental expenses, sales targets, and productivity

Technical Compliance: Ensuring all repairs adhere to manufacturer quality standards, warranty policies, and safety procedures

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