Hotel Operations Manager

apartmentBright Search Recruitment (Pty) Ltd placeLephalale calendar_month 
Qualifications
  • Diploma or Degree in Hotel Management, Hospitality, Business Administration, or related field.
  • Additional certifications in hospitality operations, leadership, or management are advantageous.
Experience
  • 5+ years in hospitality management, with experience in a supervisory or departmental head role.
  • Proven track record in hotel operations, guest satisfaction, and financial management.
  • Experience in multi-department oversight (Front Office, F&B, Housekeeping) preferred.
Technical Skills
  • Knowledge of hotel management systems (PMS, POS, inventory software).
  • Strong understanding of hospitality operations, standards, and KPIs.
  • Budgeting, cost control, and financial reporting skills.
  • Excellent organisational and project management abilities.
Core Competencies
  • Leadership, coaching, and staff development.
  • Excellent communication and interpersonal skills.
  • Problem-solving and decision-making capabilities.
  • Ability to work under pressure in a fast-paced environment.
  • Attention to detail and a high standard of service excellence.
Personal Attributes
  • Professional, approachable, and guest-focused.
  • Adaptable, proactive, and results-driven.
  • Strong ethical standards and integrity.
  • Passionate about hospitality and continuous improvement.
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