Senior Credit Controller
Smith Garb & Associates Johannesburg
Key Responsibilities
- Supervise and support the credit control team and related processes.
- Manage an allocated portfolio of customer accounts, ensuring accuracy and timely collections.
- Maintain and update customer account information.
- Open and maintain new customer accounts where required.
- Perform monthly account reconciliations and month-end close processes.
- Proactively contact customers regarding outstanding accounts and resolve account queries.
- Ensure debtors' ageing remains within agreed targets.
- Process journals, invoices, account adjustments and customer charges.
- Reconcile general ledger accounts and prepare month-end reports.
- Maintain accurate customer records and correspondence.
- Assist with ad hoc finance projects and provide support to the broader finance team when required.
- Matric (Grade 12).
- Diploma or Certificate in Bookkeeping, Credit Control or a related field will be advantageous.
- Minimum 10 years' experience in Credit Control, including experience in a Senior Credit Controller role.
- Strong knowledge of the full credit control function.
- Previous supervisory experience is essential.
- Experience within the hospitality, club or membership environment will be advantageous.
- Experience using accounting software (knowledge of Jonas Club Management software is beneficial).
- Excellent communication and interpersonal skills.
- High level of accuracy and attention to detail.
- Strong problem-solving and customer service abilities.
- Ability to work under pressure and meet deadlines.
- Proficient in Microsoft Excel, Word and Outlook.
- Honest, reliable and professional with excellent organisational skills.
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