Senior Call Centre Sales Agent - Cape Town

apartmentThe Legends Agency placeCape Town calendar_month 

Senior Call Centre Sales Agent

Drive success through skilled B2C telesales in a professional call centre environment.

Parow, Cape Town | R20,000 CTC/month | Alternating shifts (08:00am to 17:00pm / 10:00am to 19:00pm) | Every second weekend

About Our Client

Our client builds growth through human connection. Their Cape Town-based call centre combines technology and empathy to deliver impactful customer experiences. They invest in ambitious, hard-working people who take ownership of their results and thrive in performance-driven environments.

The Role: Senior Call Centre Sales Agent

This is an in-office telesales position focused on closing business-to-consumer deals. You'll manage qualified leads, engage prospects with professionalism, and help drive company growth through consistent conversion and customer engagement.

Key Responsibilities
  • Make outbound sales calls and convert leads into customers.
  • Communicate persuasively and professionally with potential clients.
  • Manage objections effectively and close sales confidently.
  • Maintain call accuracy, pacing, and compliance standards.
  • Consistently meet and exceed individual and team KPIs.
  • Provide excellent customer experience in every interaction.
About You
  • Minimum of 2 years of experience in a senior telesales or call centre role.
  • Matric certificate or higher qualification.
  • Proven success in achieving or exceeding sales targets.
  • Strong verbal and written communication skills.
  • Confident, energetic, and self-motivated.
  • Professional typing speed and attention to detail.
  • Zero excuses mindset, reliable, driven, and adaptable.
  • Willing to work alternate weekends and rotating shifts (08:00am to 17:00pm / 10:00am to 19:00pm).
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