Finance Claims Administrator
Persona Staff Cape Winelands
Responsibilities: Claims Administration
- Review and process insurance claims submitted through the companys database.
- Verify claim information against supporting insurer documentation before processing.
- Ensure claims are accurately prepared and submitted to the Finance Department for payment.
- Manage the daily processing of claims for an assigned portfolio of clients.
- Monitor outstanding claims and follow up with insurers where payments are delayed or overdue.
- Reconcile claim payments and ensure that payments are correctly allocated to the relevant accounts.
- Investigate discrepancies and escalate unresolved matters where necessary.
- Monitor the bank accounts linked to the allocated client portfolio.
- Ensure incoming funds are transferred and correctly allocated against relevant claims.
- Review client accounts following daily payment processing.
- Maintain accurate financial records and ensure transactions are processed within agreed contractual limits.
- Conduct ongoing daily and monthly checks on portfolio activity.
- Identify and address irregularities or transactions that fall outside agreed limits.
- Process supplier quotations and payment requests submitted through the database.
- Review supporting documentation and confirm that all relevant requirements have been met.
- Prepare and issue authorisations to parts suppliers to facilitate the delivery of parts to panel beaters.
- Process daily supplier authorisations and submit them for payment.
- Provide suppliers with proof of payment where partial or completed payments have been made.
- Respond to supplier queries and follow up on outstanding matters relating to the allocated client portfolio.
- Escalate more complex supplier or payment-related issues to senior team members when required.
Requirements:
- Previous experience in claims administration, finance administration, insurance administration, accounts administration, or a similar role.
- Strong numerical and administrative skills.
- Excellent attention to detail and accuracy.
- Experience working with databases or financial administration systems.
- Proficiency in Microsoft Office, particularly Excel.
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