Finance Claims Administrator

apartmentPersona Staff placeCape Winelands calendar_month 
Responsibilities: Claims Administration
  • Review and process insurance claims submitted through the companys database.
  • Verify claim information against supporting insurer documentation before processing.
  • Ensure claims are accurately prepared and submitted to the Finance Department for payment.
  • Manage the daily processing of claims for an assigned portfolio of clients.
  • Monitor outstanding claims and follow up with insurers where payments are delayed or overdue.
  • Reconcile claim payments and ensure that payments are correctly allocated to the relevant accounts.
  • Investigate discrepancies and escalate unresolved matters where necessary.
Financial & Account Administration
  • Monitor the bank accounts linked to the allocated client portfolio.
  • Ensure incoming funds are transferred and correctly allocated against relevant claims.
  • Review client accounts following daily payment processing.
  • Maintain accurate financial records and ensure transactions are processed within agreed contractual limits.
  • Conduct ongoing daily and monthly checks on portfolio activity.
  • Identify and address irregularities or transactions that fall outside agreed limits.
Supplier & Parts Administration
  • Process supplier quotations and payment requests submitted through the database.
  • Review supporting documentation and confirm that all relevant requirements have been met.
  • Prepare and issue authorisations to parts suppliers to facilitate the delivery of parts to panel beaters.
  • Process daily supplier authorisations and submit them for payment.
  • Provide suppliers with proof of payment where partial or completed payments have been made.
  • Respond to supplier queries and follow up on outstanding matters relating to the allocated client portfolio.
  • Escalate more complex supplier or payment-related issues to senior team members when required.

Requirements:

  • Previous experience in claims administration, finance administration, insurance administration, accounts administration, or a similar role.
  • Strong numerical and administrative skills.
  • Excellent attention to detail and accuracy.
  • Experience working with databases or financial administration systems.
  • Proficiency in Microsoft Office, particularly Excel.
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