Ordering Clerk

Key Responsibilities:

• Order Processing & Data Entry: Receive, verify, and capture customer purchase orders onto the internal administrative system with high precision.
• Inventory Control & Internal Liaison: Monitor stock levels in real time, liaising with warehouse, production, and logistics teams to confirm stock availability and fulfillment schedules.
• Customer Communication & Query Resolution: Keep clients updated on order status, delivery timelines, and pricing queries while resolving order discrepancies, returns, or exchanges efficiently.
• Documentation & Quality Control: Perform pre-dispatch quality checks on processed orders and generate essential documentation, including commercial invoices, credit notes, and packing slips.
• Sales Support & Reporting: Assist the broader sales team with inventory inquiries and generate routine sales, order tracking, and stock reports for management review.

Job Experience and Skills Required:

• Formal Education: Completed Matric / Grade 12 or equivalent qualification.
• Administrative Track Record: Proven prior experience working in an ordering clerk, sales administration, or high-volume order processing role.
• Systems & Computer Competencies:
• Strong computer literacy with proficiency in Microsoft Office (Excel, Word, Outlook).
• Practical experience operating on Sage Evolution software is highly advantageous.
• Non-negotiables: Exceptional attention to detail, strong organizational abilities under tight deadlines, excellent written and verbal communication skills, and a customer-focused, professional attitude.

What is on offer (Why Apply):

• Secure a pivotal sales administration seat within an established commercial organization.
• Continuous exposure to full-cycle order processing, inventory logistics, and client service governance.
• A supportive, energetic team environment that values accuracy, speed, and reliability.

If youre looking for responsibility, exposure and growth in a business that moves fast and expects results, this role will stretch you; and reward you.

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