Patient Services Administrator / Receptionist
Pronel Personnel Cape Town
LOCATION: BLOUBERGSTRAND
Are you a people-focused professional with a passion for delivering outstanding service? Our client is looking for a dedicated and organized Patient Services Administrator / Receptionist to join their dynamic practice.
Key Responsibilities- Provide exceptional customer service by creating a warm and welcoming environment for all patients
- Manage patient inquiries, bookings, and front-desk operations efficiently
- Handle challenging situations with professionalism and effective problem-solving skills
- Maintain accurate patient records with strong attention to detail
- Prioritize tasks and manage time effectively in a fast-paced environment
- Work collaboratively with colleagues to ensure smooth daily operations
- Adapt to changing procedures and support the practice where needed
- Uphold the highest standards of quality, professionalism, and confidentiality
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- High level of integrity and discretion when handling sensitive information
- Ability to multitask and remain calm under pressure
- A flexible, team-oriented attitude
- Commitment to excellence in patient care and service delivery
- Supportive and collaborative team environment
- Opportunity to grow within a professional healthcare setting
- Meaningful work making a difference in patients’ lives
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