Tasting Room and Events Coordinator

Stellenbosch | Wine farm | Wednesday–Sunday | On-site

Our client, a working wine farm in Stellenbosch, is looking for a reliable, organised Tasting Room and Events Coordinator to run the tasting room day to day and own the booking, coordination and on-site management of events and functions. This role suits someone who likes being on the floor, managing staff and schedules, and making sure tastings and events run smoothly and professionally.

• Wednesday: half day.
• Thursday and Friday: 10:00 to 17:00.
• Saturday and Sunday: 10:00 to 16:00.
• Extra hours are required for functions and events, and these are paid accordingly.

• Run the tasting room day to day, keeping it welcoming and well organised for guests.
• Coordinate wine tastings, including bookings, timing and staff scheduling.
• Supervise tasting room staff and maintain consistent service standards.
• Handle guest enquiries, bookings and feedback professionally.
• Manage event enquiries, bookings and confirmations for private tastings, functions, weddings and corporate events.
• Coordinate event logistics with suppliers, service providers and internal staff, and be on site during events to resolve issues.
• Manage tasting room stock levels for wine and merchandise.
• Maintain accurate booking records and produce basic reporting.
• Ensure compliance with health, safety and liquor licensing requirements.

• Experience in a tasting room, hospitality or customer-facing environment.
• Proven ability to manage bookings, schedules and day-to-day operations.
• Strong organisational and communication skills.
• Comfortable working weekends, and extra hours for functions and events.
• A practical, hands-on approach, with the ability to multitask and solve problems.
• Reliable, organised and calm under pressure, and friendly and professional with guests and colleagues.
• Comfortable taking responsibility and working independently.
• Basic computer skills, including email, booking systems and spreadsheets.