Receptionist

Roles and Responsibilities

Reception and Front Desk Management:

• Welcome and assist visitors, clients, and business partners in a professional manner.
• Answer, screen, and direct incoming calls to the appropriate departments.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Maintain a neat and welcoming reception area.

Administrative and Office Support:

• Provide administrative support to various departments including HR, Sales, Finance, and Technical Support.
• Schedule and coordinate meetings, calls, and company events.
• Maintain office supplies and equipment to ensure smooth day-to-day operations.
• Assist in preparing reports, presentations, and internal communications.
• Manage document filing and record-keeping.

Office Coordination and Compliance:

• Coordinate with service providers to ensure cleanliness and maintenance of office facilities.
• Monitor visitor access and support security procedures.
• Assist in onboarding new employees by preparing workstations and required documentation.
• Help implement and support office policies and procedures.

Departmental Assistance:

• HR: Support with leave records, employee documentation, and training coordination.
• Sales & Marketing: Assist with marketing materials, travel bookings, and event coordination.
• Finance: Help process invoices, manage petty cash, and track expenses.
• Technical Support: Coordinate service requests, customer follow-ups, and warranty claims.