Credit Controller
Network Recruitment Johannesburg
Company and Job Description:
Minimum 5 years experience in credit control (consumer and business customers)
Customer service experience Advantageous
Strong knowledge of credit management principles
Proficiency in Microsoft Office
My client is looking for an experienced Credit Controller to join their Finance team and take ownership of the collections process while maintaining excellent customer relationships.
As a Credit Controller, you will be responsible for managing the full credit control function, including collections, account reconciliation, query resolution, and reporting. Your role will be key in ensuring timely payment of outstanding debts while delivering exceptional customer service.
Key Responsibilities:
- Daily telephonic and written follow-ups on overdue accounts
- Collection of outstanding payments in line with age analysis
- Account reconciliations and resolving discrepancies
- Managing and resolving queries that impact collections
- Handling inbound customer calls and emails professionally
- Compiling and processing credit requests and credit notes
- Managing debit order mandate queries
- Sending suspension notices and enforcing account suspensions where required
- Meeting weekly and monthly collection and activity targets
- Reporting on overdue accounts and collection performance
Job Experience and Skills Required: Grade 12 (Matric)
Tertiary qualification in Credit Management or similar AdvantageousMinimum 5 years experience in credit control (consumer and business customers)
Customer service experience Advantageous
Strong knowledge of credit management principles
Proficiency in Microsoft Office
Knowledge of the Consumer Protection Act Advantageous
Apply now!
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