Branch Manager (Permanent) - ref. t60420903
The Branch Manager is responsible for every aspect of the day-to-day management of the branch, including sales, staff, stock and resources management.
Duties and responsibilities
Management of the Sales function
Increase sales through planned strategies and follow through.
Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships with current customers).
Supervising external sales, technical, internal sales staff and shop assistants who face the customer as well as the back office and support staff who work behind the scenes.
Ensure merchandising of the floor and creating effective displays & accurate Shelf markings
Stock & Process Management
Ordering stock (responsible for managing the levels of stock and making important decisions about controlling the stock)
Stock take and inventory control, ensuring the correct quantities of the correct stock are always in stock.
Minimize shrinkage through ensuring adherence to supply chain procedures.
Manage the Receiving & Distribution processes.
Administration
Sign off every credit note and purchase order thus ensuring a knowledge of branch activities.
Ensuring branch admin packs to be sent to head office are prepared and delivered on time.
Management of staff
Convening team meetings and communicate/drive company strategy
Delegating, Monitoring work and maintaining efficiency
Responsible for ensuring safety procedures are followed on the sales floor and work areas.
Skills needed:
Prior experience in branch management role
Self-motivated leadership
Interpersonal communication skills
Strong sales abilities
Customer service skills
Planning, Organization & delegating skills