General Manager
Persona Staff Cape Town
Key Responsibilities
- Take full accountability for factory operations, performance, and output
- Translate demand into structured production plans and ensure consistent execution
- Manage production flow, batch control, and WIP across departments
- Drive throughput, reduce bottlenecks, and improve operational efficiency
- Sit on EXCO and contribute to strategic business decisions
- Engage directly with customers regarding manufacturing contracts and delivery expectations
- Oversee costing, BOMs, and product pricing
- Set and manage production targets, monitoring team performance against KPIs
- Implement KPI structures for supervisors and production teams
- Lead and manage all factory staff, including wage reviews and increases
- Develop and manage sales budgets and capital expenditure planning
- Deliver monthly reporting to Head Office with direct reporting to the CEO
- Drive continuous improvement initiatives to reduce waste, improve productivity, and optimise headcount
- Implement Lean principles and build a high-performance culture
- Ensure full compliance with Health & Safety regulations and standards
- Oversee equipment reliability and maintenance planning
- Relevant degree (essential)
- Proven experience in a senior manufacturing leadership or General Management role
- Strong background in multi-stage manufacturing (fabrication, processing, finishing environments)
- Demonstrated experience managing full factory operations, including commercial and financial aspects
- Strong understanding of costing, BOMs, and pricing within a manufacturing environment
- Experience operating at EXCO or senior leadership level
- Proven ability to drive operational improvements and reduce inefficiencies
- Strong leadership capability with experience managing large teams
- Hands-on, structured, and highly process-driven approach
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