Bookkeeper
The Skills Mine Durban
Requirements
- A minimum of high school diploma or equivalent (required)
- A minimum of relevant qualifications in operations management or facilities management (preferred)
- Certification in health & safety practices
- Minimum 2 years of experience in a similar role within the security, cleaning, or facilities management industry
- Familiarity with Profit, Velocity, SAP, or similar operational systems (advantageous)
- Intermediate competence in MS Office
- Knowledge of security and cleaning industry standards and practices
- Efficiently handle and resolve client complaints within a 2-hour turnaround time
- Log complaints and address client concerns promptly, escalating to the Area Manager, Key Accounts Manager (KAM), or Regional Director (RD) when necessary
- Manage health and safety incidents with full documentation and investigation completed within 7 days
- Log incidents, notify Area Manager, KAM, and H&S Manager, and track the investigation process
- Coordinate the completion of health and safety forms and obtain confirmation from the H&S Manager
- Ensure compliance with safety regulations through established procedures, regular inspections, and prompt issue resolution
- Process requests for additional chemicals and consumables (outside of the client contract) within 24 hours
- Log requests, obtain client-approved purchase orders (PO), generate sales orders, and send to Area Managers and Stores
- Oversee repairs and removal of broken machinery with a 48-hour turnaround time
- Request make, model, and serial number, log issues, obtain three supplier quotes, secure approvals, and coordinate repairs after PO confirmation
- Engage subcontractors for specialized services outside company capability within a 72-hour turnaround time
- Obtain three quotes, secure approvals, coordinate POs, and oversee subcontractor work
- Generate sales orders and send supplier POs to subcontractors to initiate work
- Ensure subcontractor services meet quality standards and cost efficiency
- Process monthly site chemical and consumable goods requisitions based on the BOQ
- Send draft to Area Manager for review, adjust as needed, and submit final goods issue to stores within 24 hours
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