Receptionist

About the role

The receptionist role involves managing the front desk, welcoming visitors, answering and directing calls, assisting with enquiries, handling basic administrative tasks, scheduling appointments, and supporting communication within the organisation to ensure smooth daily operations.

Responsibilities:

Front Desk Management:

• Learn and contribute to managing the front desk, including greeting visitors and directing inquiries.
• Assist in maintaining a neat and organized reception area.

Phone Operations:

• Gain exposure to phone operations, including answering calls and forwarding messages.
• Assist in handling basic inquiries and providing information to callers.

Visitor Assistance:

• Learn to assist visitors, including clients, suppliers, and employees, with inquiries and directions.
• Contribute to ensuring a positive and professional experience for all visitors.

Administrative Support:

• Assist in basic administrative tasks, such as sorting mail, managing deliveries, and organizing office supplies.
• Learn to handle scheduling and appointments.

Communication Skills:

• Develop strong communication skills in person, over the phone, and through written correspondence.
• Assist in maintaining a positive and helpful communication atmosphere.

Collaboration with Teams:

• Work closely with different departments to gather information and provide general support.
• Contribute to effective communication within the administrative team.

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES Programme before.
• Matric.
• Good communication and interpersonal skills.
• Basic computer knowledge (Microsoft Office, emails, typing).
• Professional attitude and willingness to learn.
• Ability to work well with people and in a team.
• Good telephone etiquette and customer service skills.
• Organised and able to manage time effectively.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.