Junior Team Leader
Edge Executives Johannesburg
Junior Team Leader
Location: Bryanston, South AfricaType: Permanent | Telesales | Short-Term Insurance
Lead with purpose. Drive performance.
This is a growth role for a driven telesales professional ready to step up, motivate a team, and deliver high-quality sales results in a fast-paced short-term insurance environment.
About the Role
You’ll oversee and guide a team of outbound sales agents, ensuring they generate quality leads, handle objections effectively, and deliver on sales targets. You’ll help shape skills development, maintain discipline, and inspire a culture of teamwork and success.
What You’ll Do- Manage lead generation, warming, and optimisation
- Supervise agent performance and call compliance
- Identify training needs and coach the team
- Maintain high standards of quality, accuracy, and script adherence
- Drive team discipline, talk times, and productivity
- Run effective sales incentives and build team spirit
- Liaise with sales support to boost performance
- Minimum NQF 4: Grade 12; relevant tertiary qualification a plus
- 3+ years in an outbound call centre sales environment
- Proven track record in short-term insurance sales
- At least 6 months’ experience in a supervisory role
- Strong admin, attention to detail, and time management skills
- Resilient, self-motivated, and customer-focused
- Regulatory Exam Certificate (RE5) and industry qualifications advantageous
- A high-performing sales team that meets and exceeds targets
- Effective lead management and improved conversion rates
- A collaborative, motivated team culture aligned with company values
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