Business Analyst (Travel Industry Experience Required) - Fully Remote
HR Genie Cape Town
As a Business Analyst, you will be actively involved across the entire product development lifecycle, focusing on "shifting left" practices. This includes requirements elicitation, documentation, modelling, design, testing, and continuous improvement of our SaaS platforms.
OR a relevant Business Analyst qualification
Requirements elicitation and documentation
Visual modelling (state transitions, workflows, etc.)
Information Architecture
Writing test scenarios and user acceptance criteria
Strong troubleshooting and technical issue resolution
Business rules and decision logic tables
Creating MVPs, MSSs, alternate scenarios
Workflow/path flow diagrams
Produce Business Requirements & Functional Specifications
Create Interface Specs (e.g., API, webhooks)
Document Business Rules and maintain rule repositories
Participate in UAT & operational testing
Use visual modelling tools for process and feature modelling
Ability to work independently and collaboratively in a small team
High attention to detail and initiative-driven
Ability to learn new tools/technologies quickly
Trustworthy, honest, and aligned with remote work values
Youll collaborate closely with Product Managers, Project Manager, and senior engineers to ensure excellent system functionality and user experience.
Minimum Qualifications:
BSc in Computer Science / Information TechnologyOR a relevant Business Analyst qualification
OR 6+ years of relevant experience with demonstrated capability in required skills
Mandatory Experience & Skills:
Experience working in a Travel Management Company (B2B or B2C)Requirements elicitation and documentation
Visual modelling (state transitions, workflows, etc.)
Information Architecture
Writing test scenarios and user acceptance criteria
Strong troubleshooting and technical issue resolution
Business rules and decision logic tables
Creating MVPs, MSSs, alternate scenarios
Workflow/path flow diagrams
Ability to produce feature explanation videos
Key Responsibilities:
Complete assigned projects independently or as part of a teamProduce Business Requirements & Functional Specifications
Create Interface Specs (e.g., API, webhooks)
Document Business Rules and maintain rule repositories
Participate in UAT & operational testing
Use visual modelling tools for process and feature modelling
Assist in feature rollouts and user interaction design
Preferred (Nice-to-Have) Skills:
Understanding of project management methodologiesFamiliarity with risk-mitigation strategies: phased rollouts, A/B testing, feature toggles
Exposure to DevOps, Kanban boards, or visual management systemsUnderstanding of Agile values and principles
Candidate Attributes:
High energy and strong sense of ownershipStrong communication in English: verbal, written, visual
Active listening and analytical thinkingAbility to work independently and collaboratively in a small team
High attention to detail and initiative-driven
Ability to learn new tools/technologies quickly
Trustworthy, honest, and aligned with remote work values
Willingness to assist with after-hours deployments (typically 3 per month)
The Legends AgencyCape Town
Business Analyst
Join a Salesforce-Obsessed Consultancy Make an Impact from Anywhere in SA
Remote (Johannesburg, Pretoria, Cape Town or Durban) | R50 000 R75 000| UK Hours (8am5pm, flexible)
About Our Client
Our client is a growing Salesforce...
CapitecStellenbosch, 41 km from Cape Town
Certification in Business Analysis
Education (Ideal or Preferred)
• Certification in AWS Data Analytics Speciality or AWS Architecture
Knowledge and Experience
Experience
Minimum:
• At least 5 years’ proven experience within information systems business...
SanlamBellville, 19 km from Cape Town
Senior Business Analyst: Job Grade 12/13: SLS: Finance: Services: Bellville
Date: 4 Dec 2025
Location:
Bellville, Western Cape, ZA
Company: Sanlam Group
Who are we?
Sanlam Life and Savings (SLS) is focused on serving our retail and corporate...