Receptionist Administrator

Duties & Responsibilities:

• Welcome and direct visitors, clients or customers
• Answer and direct phone calls, take messages, and handle voicemails
• Manage calendars, schedule appointments, and send reminders
• Accurately enter data into computer systems, databases or spreadsheets
• Receive, sort and distribute all mail and packages
• Keep the reception area and boardrooms clean, organised and welcoming
• Provide excellent customer service
• Respond to queries and resolve issues
• Perform administrative tasks, such as filing, photocopying and scanning
• Relay messages, updates and information to relevant parties
• Maintain accurate and up to date records (visitors logs, meeting schedules, etc.)
• Manage clients at the main gate and require proof of appointment
• Order stationery and supplies
• Assist staff and managers with day-to-day tasks as required