German-Speaking Customer Service Representative

German-Speaking Customer Service Representative

24/7 Rotational Shifts

Are you a German speaker (B2) looking for an exciting international opportunity? Join a dynamic, customer-focused team in beautiful Umhlanga, Durban and build your career in a fast-paced global environment.

Relocation Support Included:

• 1 local flight to Durban prior to your start date
• 20 nights accommodation (company-arranged and fully covered)

Your Role:

• Provide professional customer support in German (written & spoken)
• Handle customer queries efficiently and with empathy
• Resolve issues using internal systems and support tools
• Deliver high-quality service in a fast-paced environment
• Work rotational shifts, including weekends if required

Requirements:

• German proficiency B2 level
• Good command of English for internal communication
• Matric / Grade 12 qualification (essential)
• Customer service or call centre experience advantageous

• Strong communication and problem-solving skills
• Comfortable with shift work (24/7 rotational schedule)
• Basic computer skills and ability to navigate multiple systems