Floor Leader Somerset Mall

apartmentThe Legends Agency placeCape Town calendar_month2025/11/13

Retail | Somerset West, Cape Town | R8,000 R10,000 per month

About Our Client

Our client is a well-known retail brand with a reputation for quality products and excellent customer service. With a footprint across South Africa, they are committed to building strong teams who deliver results while ensuring a positive in-store experience.

They provide an energetic and supportive environment where ambitious individuals with leadership potential can develop their careers in retail management.

The Role: Floor Leader Somerset Mall

The Floor Leader will take on an entry-level leadership role, guiding team members on the shop floor, ensuring smooth operations, and supporting sales growth. This position is ideal for someone with prior retail experience and natural leadership ability, eager to step into a supervisory role.

Key Responsibilities

Support daily store operations and ensure smooth floor management
Motivate and guide sales assistants to achieve store goals
Maintain visual merchandising and in-store presentation standards
Assist with scheduling and shift coordination when required
Provide excellent customer service and resolve queries promptly
Monitor sales performance and assist in driving KPIs

About You

At least 1-2 years of retail experience, with exposure to team support or leadership
Natural leadership qualities with strong interpersonal skills
Matric required, with further retail training a plus
Strong customer service orientation and problem-solving ability
Reliable, proactive, and eager to grow into a management career
Flexible to work shifts, weekends, and public holidays (5 working days per week with 1 guaranteed weekend off per month)

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