Fashion Supervisor

The successful candidate will support store management with daily operations, drive sales performance, maintain strong visual standards, and deliver an exceptional customer experience.

Description

• Support the Store Manager with daily store operations
• Open and close the store when required
• Ensure company policies and procedures are followed at all times
• Maintain high standards of housekeeping and store presentation

• Drive sales and achieve store targets
• Deliver exceptional customer service and handle escalated customer queries
• Lead by example on the sales floor
• Assist with promotions, launches, and in-store campaigns

• Supervise, motivate, and support store staff
• Assist with staff training and onboarding
• Allocate daily duties and monitor performance
• Step in as acting manager when required

• Assist with stock receiving, transfers, and replenishment
• Conduct stock counts and manage discrepancies
• Support loss prevention and shrinkage control measures
• Ensure stock room organisation and accuracy

• Maintain visual merchandising standards in line with brand guidelines
• Ensure displays are updated and store is visually appealing
• Monitor product placement to maximise sales

• Retail hours (including weekends and public holidays)
• Fast-paced, customer-focused environment

Education Profile

• Matric (essential)
• 2-3 years experience in fashion retail
• Supervisory or key-holder experience preferred
• Strong customer service and sales skills
• Basic stock control and cash-handling experience

• Leadership and people management skills
• Strong communication and interpersonal skills
• Ability to work under pressure and meet targets
• Attention to detail
• Trustworthy and reliable
• Passion for fashion and retail

Application Instructions