Operational Assistant (PCS)

Responsibilities

• Open new investment accounts at various third party Confirm that the clients details has been recorded correctly.
• Ensure timely and correct investment of and disinvestment from share Check that the Trading Desk as per instruction has placed trades correctly.
• Ensure valid base costs are recorded on share transfers in and rolled over where
• Manage the client details on the portfolio management
• Capture and maintain client
• Link each portfolio/account on the portfolio management system to a Tyrus client
• Ensure the clients preference regarding dividend payout or reinvestment is set up
• Ensure the clients communication preferences regarding broker notes and statements are set up correctly.
• Ensure all restrictions regarding the trading of shares (e.g. for directors, employees, etc.) are captured (loaded on each portfolio not per client).
• Ensure quality of data through periodic clean-up
• Generate a username and password and link the client on the
• Monitor and manage the workflow system and ensure each instruction is executed within a specific timeframe.
• Address queries from Advisors and or Advisory Assistants
• Account for client loans against share
• Liaise externally with third party service
• Liaise internally with members of the Trading Desks and fellow operational
• Perform various ad hoc projects and tasks related to private client security portfolios

• National Senior Certificate with relevant subjects and above average
• Undergraduate degree Bcomm or relevant qualification with a minimum of three years experience in an operational environment in the financial services industry.
• Good knowledge of financial markets and
• Process driven and
• High level of attention to
• Ability to problem solve and recommend
• Excellent time management and commitment to SLAs.
• Good planning and organisational
• Ability to learn
• Excellent communication skills, both oral and
• The ability to perform in a demanding team and able to work under
• Ability to work effectively as an individual and part of a team