Talent Pool-Learning Designer and Developer

apartmentDiscovery placeCarletonville calendar_month 

Discovery | Health People

Learning Design and Development Team

Talent Pool-Learning Designer and Developer

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Health People

Discovery Health People (DHP) is split into 3 smaller teams namely: HR, Training Operations and Learning and Development. The HR team is responsible for managing all aspects in the employee lifecycle. These aspects include but are not limited to recruitment, performance management, tracking and maintaining of employee records and providing HR support to the various business units that they support.
The learning and development team designs and develops interactive learning programs / training initiatives, using blended learning, for all of Discovery Health. These programs aim to provide staff with the skills and knowledge required to perform their roles in line with business requirements.
The training operations team works closely with and supports the learning and development team. Some of their responsibilities include monitoring and evaluating training programs, scheduling, and coordinating simulation training classes, maintaining of training records and sending out training reports.

Together, DHP works and aligns to ensure that maximum service excellence and value is delivered to all their stakeholders and to Discovery Health.

KEY PURPOSE

To consult with the business and design and develop learning pathways, as well as associated learning material for the Discovery Health business according to high quality standards.

AREAS OF RESPONSIBILITY MAY INCLUDE BUT NOT LIMITED TO

▪ To proactively or on request from business, to analyse the business need and to create a specification for the development of learning programmes and learning interventions which is aligned to the business need.
▪ To consult with stakeholders across the business areas in order to establish relationships and networks.
▪ To gather information about products in relation to key needs and requirements of the area and to develop a comprehensive curriculum to cater for the needs of each specific area.
▪ To conduct research in order to identify best practice and to design a blended learning approach which will meet the business need.
▪ To contribute to a positive working environment.
▪ To ensure that the business case prevails.
▪ To consult with business areas in order to agree on reasonable and achievable deadlines.
▪ Manage and provide input into the learning interventions.
▪ To produce relevant learning pathways and material as well as to get signoff from business.
▪ To oversee a pilot programme or assist in the implementation of the workshop and to assess and evaluate the programme in terms of impact and whether it is meeting the business needs.
▪ To upskill and guide the Training Specialists to ensure that learning outcomes are achieved through effective presentation of material.
▪ To maintain learning pathway material and to ensure that best practice guidelines are followed across the business.
▪ To continuously evaluate both Training Specialists and the effectiveness of learning pathway material ensuring that the business achieves its business objectives.
▪ To develop material based on technical product information and specifications.
▪ Takes responsibility to ensure that the quality and timeliness of business deliverables meets business expectations.
▪ Assist in creating a Learning and Development strategy in alignment with the greater Organisational Development strategy, and the business strategy.

▪ Identify initiatives in alignment with business requirements and strategic objectives.

PERSONAL ATTRIBUTES AND SKILLS
▪ Plans and Aligns to the business need
▪ Ensures Accountability
▪ Cultivates Innovation
▪ Builds Networks
▪ Communicates Effectively
▪ Being Resilient

▪ Problem Solving

QUALIFICATION AND EXPERIENCE REQUIREMENT
▪ Must commence with the Diploma in ETDP or equivalent and complete it within the required period
  • If already has the qualification, needs to have 4 – 5 years working experience as a Learning Designer before being considered for the promotion
  • If already in the role and hired as an SME, must have a minimum of 3 years’ experience, and must complete the qualification
  • Performance and attitude must also be equally rated (360 surveys and feedback from project surveys)
  • POE – to create a learning pathway that reflects a leadership / soft skills module or solving for a component linked to one of our strategic objectives. Research element (must include the new technology / digital components and new learning trends) which influenced the learning pathway selected. Develop an Articulate Storyline interactive module with video element or simulation component. This will be assessed by the Head of Learning and Development and found competent.
ROLE REQUIREMENTS
▪ Design and develop learning pathways / journeys for strategic projects
▪ Must obtain a survey score of over 9 for a 12-month period
▪ Must obtain a 90% quality score monthly
▪ Advanced programmes to be developed (this could include leadership modules and soft skills modules)
▪ Conduct 1 mentoring session per week for a Learning Designer and / or Training Specialist or Potential talent
▪ Cross QA 5% sample of the Learning Designer and provide developmental coaching
▪ Assist with second QA

▪ Must develop at least 3 Articulate Storyline modules (including assessments) per quarter.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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