[ref. a8248304] Contract Manager

If youre conflict-avoidant or struggle to assert yourself, this role wont be the right fit.

In addition to managing people and processes, you'll also take ownership of admin duties such as compiling operational reports and ensuring SLA compliance.

• Lead and manage a team of 5080 employees on-site
• Enforce policies, operational discipline, and team KPIs
• Plan shift schedules and allocate workload effectively
• Oversee daily warehouse operations and ensure production targets are met
• Maintain compliance with FSSC22000 food safety standards
• Uphold OHS standards and ensure a safe working environment
• Conduct non-conformance investigations related to staff conduct and performance
• Perform risk assessments and implement corrective actions
• Serve as the main point of contact for all client interactions including handling complaints and managing expectations professionally
• Compile and deliver operational reports and performance updates
• Monitor product quality and ensure client specifications are consistently met
• Handle admin-related tasks tied to performance, compliance, and reporting

• Minimum 3 years experience in an FMCG warehouse or production environment
• Proven ability to manage 50+ staff on-site
• Strong knowledge of FSSC22000 and OHS protocols
• Thick-skinned, assertive, and able to maintain control in high-pressure situations
• Confident communicator who can manage difficult conversations with staff and clients
• Strong planning, scheduling, and conflict resolution skills
• Admin savvy (MS Office proficiency required)
• Matric certificate required
• Relevant tertiary qualification/certifications are an advantage
• Valid drivers license and own reliable vehicle

Send the following:

• Updated CV
• Head & shoulders photo
• Matric certificate and any relevant qualifications
• Contactable references

Note: If you dont hear back within two weeks, please consider your application unsuccessful.