Retail Operations Manager (CA)

• Essential to have a CA (SA) qualification
• 2+ years post-articles experience, preferably in a retail, FMCG, or operations-heavy environment
• Advanced Excel / Google Sheets proficiency
• Excellent communication skills and a collaborative mindset
• A natural leader with strong analytical and operational capabilities
• Strong with systems, numbers, and team development
• Commercial and financial acumen with experience managing budgets, forecasts, and reporting
• Solid understanding of business systems and processes; ERP experience
• Proven ability to build and lead effective teams, while driving accountability and performance

• Oversee daily operations across the retail environment
• Drive store performance, efficiency, and profitability
• Identify inefficiencies and implement process improvements
• Work closely with store managers and executive leadership
• Help scale the group by implementing best practices, controls, and growth strategies
• Monitor store-level financial performance, including sales, margins, and expenses
• Analyse financial reports to identify trends, risks, and opportunities
• Implement cost-control measures
• Use data analytics to drive decision-making and continuous improvement
• Lead special projects including revamps, store launches, and tech rollouts
• Monthly visits to stores in the greater Cape Town area

Salary: R negotiable dependent on experience

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