Account Analyst (Gauteng)

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement

At Capitec, our purpose is simple: to make a positive difference in our clients’ lives.

We’re looking for a detail-driven and client-focused Account Analyst to join our Business Bank team and support the growth and management of our client portfolios.

The role supports with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.

• Supporting with portfolio and client management
• Preparing and motivating credit applications
• Monitoring loan facilities to ensure compliance with approved terms
• Acting as a key contact for client queries and service requests
• Identifying opportunities to add value and support cross-selling
• Ensuring compliance with regulatory requirements, including FICA

• Minimum 5 years’ banking experience
• At least 3 years in a Business Banking or Commercial Banking environment
• Experience in credit application preparation
• The features, benefits and value propositions of respective company product/service offerings
• General banking practices and procedures
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements
• The Financial Intelligence Centre Act (FICA)
• Administration processes and procedures pertaining to Business Banking transactions
• Client relationship management and service principles

• Competitor product offerings / channels / operational and marketing tactics

If you’re passionate about delivering exceptional client experiences and building a career in Business Banking, we’d love to hear from you

Qualification

A relevant tertiary qualification in Finance or Similar

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.