Debtors Clerk

Key Responsibilities:

• Pass credit notes daily after checking the validity of the claim (a conscientious attitude with a high attention to detail is required).
• Ensure that the debtors are accurately updated with credit applications, trade agreements, payment terms, discount, rebate percentages, etc.
• Statements to be sent out timeously according to company deadlines.
• Ensure that customers pay timeously and adhere to their credit limit.
• Disallow discounts if clients do not pay on time.
• Cash receipts must be processed daily.
• Send PODs and invoices at the customers request.
• Respond to all emails and telephone queries daily ensuring queries are investigated, followed up on and resolved timeously.
• Reconcile debtor balances.
• Follow up on outstanding debtors payments.
• Sales managers must be advised if their clients credit facilities are suspended.
• Ensuring that the monthly remittances are received timeously from the customers.
• Discuss all debtors on your book with FM on a weekly basis.
• Report to the FM and bring all debtors of concern and payment defaults the FMs attention.
• Obtain approval from FM before suspending a clients accounts or making payment arrangements.
• Any changes to rebates must be confirmed in writing by the sales managers and amended on the commercial schedule.
• Learn to be back-up for the other credit controller.
• Ad hoc functions and responsibilities may be assigned from time to time.

Requirements:

• Must live in the southern suburbs of Cape Town.
• Previous experience working with stock. Dealing with retail hardware chain stores highly advantageous.
• Computer literacy: Excel (pivot tables & Vlookups), MS Word, Outlook and Acumatica (accounting software) experience is advantageous.
• Attention to detail is VITAL.
• Time management and meeting deadlines.
• Must be positive and have a can-do attitude with problem-solving skills.
• Ability to work well under pressure and remain positive.
• Good Communication skills.