Junior IT Administrator

• Matric Certificate
• 2+ years relevant experience in an IT support or systems administration role
• Basic experience in setting up laptops, desktops, and networks
• Strong communication skills with the ability to build and maintain client relationships
• Leadership ability

• Provide first-line IT support to internal staff and external clients (hardware, software, and network troubleshooting).
• Manage and maintain hosted servers, email backups, and cloud storage solutions.
• Administer Microsoft accounts, third-party software, and proprietary systems.
• Manage IT helpdesk tickets and ensure timely resolution.
• Perform routine system administration (backups, updates, network maintenance).

• Setup and maintain the internal office IT infrastructure, including:
• Microsoft 365
• Basic networking
• Cloud servers
• ISP management
• Cybersecurity
• Laptops and desktops

• Collaborate with clients IT support teams to:
• Deploy new devices on networks (VLAN, IP configuration, switch configuration, firewall setup).
• Troubleshoot network connectivity issues.
• Build, configure, and commission new display screens and LED systems, including:
• OS setup
• Driver installation
• Network configuration
• Panel calibration
• Maintain strong client relationships and prepare client-facing reports.

• MS Windows IoT image creation, deployment, and maintenance
• MS Windows health and data usage monitoring
• VPN management (LogMeIn Hamachi / Tailscale)
• Focono LED electronic display board setup
• GSM/4G modem setup
• Networking (device connection, VLANs)

• Assist with hardware testing (motherboards, modems).

• Work effectively within a team environment.
• Provide daily feedback on progress and task completion.

• Participate in an on-call roster for non-office hours.
• Standby during weekends or public holidays will be compensated.

Please note that: Only shortlisted candidates will be contacted