Retail cashier / technical services & telephone support

apartmentPersona Staff placeStellenbosch calendar_month 
REQUIREMENTS
  • Matric
  • Previous cashier or retail experience (essential)
  • Strong numerical accuracy
  • Computer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)
  • Professional telephone manner
  • Ability to handle pressure and multiple tasks
  • Experience in paint, hardware or building materials (advantage)
  • Honest, disciplined and dependable
  • Fully bilingual in Afrikaans and Experience
  • Drivers licence preferable
RESPONSIBILITIES
  • Cashier & Point of Sale
  • Process customer transactions accurately (cash, card, account sales)
  • Ensure all accounts are in good standing before supply
  • Balance till daily
  • Issue invoices and receipts correctly
  • Maintain neat and professional front counter
  • Telephone & Customer Service
  • Answer incoming calls professionally
  • Take and relay clear messages
  • Assist with basic product queries
  • Direct calls efficiently to correct department
  • Follow up on customer queries when required
  • Technical & Sales Support
  • Assist with quotations
  • Support colour mixer and sales staff
  • Capture orders correctly on system
  • Ensure correct pricing and discounts applied
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