Senior Change Manager - SAP S/4HANA

CAPE TOWN BASED

We are seeking a Senior Change Manager to support a large-scale SAP S/4HANA transformation programme. This role will lead enterprise-wide change across finance, supply chain, retail operations, and corporate functions, ensuring adoption of new processes, systems, and ways of working.

This is a senior, hands-on role requiring deep experience in ERP change, senior stakeholder engagement, and delivery within complex, multi-stream programmes.

• Own and drive the change strategy for the SAP S/4HANA programme.
• Conduct enterprise change impact assessments across business units, regions, and functions.
• Build and execute integrated change, communications, and adoption plans.
• Partner closely with Programme Directors, SAP Functional Leads, Business Process Owners, and IT.
• Lead stakeholder engagement at executive, senior management, and operational levels.
• Oversee training strategy (working with L&D and SAP training partners).
• Establish change governance, readiness metrics, and adoption KPIs.
• Coach and guide intermediate/junior change resources.
• Manage resistance, risk, and business disruption proactively.

• 812+ years Change Management experience.
• Proven track record on large SAP / ERP implementations (S/4HANA highly preferred).
• Strong enterprise change methodology background (Prosci, ADKAR, Kotter, etc.).
• Experience operating in retail, FMCG, or complex operational environments.
• Exceptional executive stakeholder engagement capability.
• Strong business acumen across finance, supply chain, and operations.

• Has led change across multi-year transformation programmes.
• Comfortable operating between boardroom and operational environments.
• Highly structured, politically astute, and delivery-driven.