Motor Vehicle Technician

Role Objective:

• Deliver excellent customer service by completing repair orders accurately and within allocated timeframes.
• Optimise Service Department productivity while ensuring customer safety and satisfaction.
• Promote company's brand values through professional and knowledgeable service.

Key Responsibilities:

• Complete repair orders efficiently, meeting or exceeding workshop labour targets.
• Diagnose customer issues, provide solutions, and communicate findings effectively.
• Ensure timely parts ordering and allocation for repair completion.
• Stay updated on technological changes through training and continuous learning.
• Support Service Manager and Foreman in enhancing departmental efficiency.
• Adhere to dealership processes and contribute to continuous improvement initiatives.
• Maintain clean and organised workstations, tools, and vehicles.

Minimum Requirements:

• Qualified Motor Vehicle Technician (Red Seal) with 2 years' post-qualification dealership experience.
• Fully bilingual in English and Afrikaans.
• Experience in premium segment motor vehicle dealership preferred.
• Computer literate with valid drivers licence.

Essential Competencies:

• Ability to follow procedures and instructions precisely.
• Customer-focused mindset.
• Drive for results, efficiency, and productivity.