Gate Concierge
The Legends Agency Cape Town
Gate Concierge
Deliver first impressions that define luxury hospitality.Hout Bay, Cape Town | R7,500 to R8,500 per month| Shift-based
About Our Client
Our client is a world-renowned luxury lodge group celebrated for its exceptional service, attention to detail, and breathtaking locations. Their Hout Bay property blends refined hospitality with natural beauty, creating a sanctuary for discerning guests.Joining this team means becoming part of a brand that values excellence, warmth, and authenticity in every interaction.
The Role: Gate ConciergeAs the Gate Concierge, you'll be the first point of contact for guests, ensuring every arrival and departure is managed seamlessly. You'll coordinate vehicle movements, communicate with reception and security, and set the tone for an unforgettable guest experience.
This role is ideal for someone with a passion for hospitality and an eye for detail who thrives in a refined, service-driven environment.
Key Responsibilities- Welcome and greet guests with professionalism and genuine warmth.
- Coordinate guest and company vehicle movements efficiently.
- Assist with guest arrivals and departures to ensure smooth logistics.
- Communicate effectively with reception and security teams.
- Maintain a polished, professional appearance at all times.
- Adapt to both day and night shifts as required.
- 1 to 2 years of experience in a concierge, reception, or guest service role within a luxury or 5-star environment.
- Excellent verbal communication and interpersonal skills.
- Highly organized with strong attention to detail.
- Confident multitasker who remains calm and courteous under pressure.
- Professional, well-presented, and service-oriented.
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etc. for guests.
Ability to recite all hotel services, hours of operation, key personnel, hotel policies, etc.
Keep the Head Concierge and Senior Management well informed of any guests concerns or complaints and action taken.
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3. Administration or Secretarial Certification - BONUS
4. Clear criminal record & sober habits
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