Laboratory Equipment Sales Engineer

apartmentNetwork Recruitment placeJohannesburg calendar_month 
Key Responsibilities
  • Develop and manage new and existing customer relationships within assigned markets.
  • Identify and pursue new business opportunities within mining, mineral processing, metallurgical and industrial laboratory environments.
  • Promote and sell laboratory equipment, analytical instruments and associated technical solutions.
  • Conduct customer visits to understand operational, laboratory and analytical requirements.
  • Provide technically appropriate equipment recommendations and solutions.
  • Prepare technical and commercial proposals, quotations and tender submissions.
  • Conduct equipment presentations, product demonstrations and technical discussions.
  • Manage the complete sales process from lead generation and enquiry through quotation, negotiation and order closure.
  • Achieve agreed sales, revenue and business-development targets.
  • Maintain a healthy sales pipeline and provide accurate sales forecasts.
  • Build strong relationships with laboratory managers, engineers, metallurgists, chemists, procurement teams and other technical decision-makers.
  • Liaise with suppliers and internal technical teams regarding equipment specifications and client applications.
  • Assist customers with equipment selection, application requirements and technical queries.
  • Support equipment installation, commissioning and customer training where required.
  • Conduct regular follow-ups with customers and provide professional after-sales support.
  • Monitor competitor activities, market developments and emerging customer requirements.
  • Maintain accurate CRM records, quotations, customer information and sales reports.
  • Attend relevant exhibitions, conferences and industry networking events when required.
  • Ensure commercial activities comply with company policies, quality standards and applicable safety requirements.
Minimum Requirements
  • Relevant qualification in Chemical Engineering, Mechanical Engineering, Metallurgy, Analytical Chemistry, Chemistry, Instrumentation or a related technical/scientific discipline.
  • Approximately 35 years' experience within technical sales, laboratory equipment, scientific instrumentation, mining/mineral processing equipment or a related technical environment.
  • Demonstrated ability to understand and communicate technical product information.
  • Strong commercial and customer relationship-management ability.
  • Experience preparing technical proposals and quotations.
  • Good negotiation and presentation skills.
  • Strong computer literacy, including Microsoft Office.
  • Valid driver's licence.
  • Willingness to travel to customer sites as required.
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