Medical receptionist/administrator | claremont, cape town
A well-established Psychology Practice based in Claremont, Cape Town is looking for a competent Medical Administrator/Receptionist to join their dynamic team. The ideal starting date is 1 September 2025.
The ideal candidate is organised, experienced, and adaptable, with at least 3 years’ medical reception and admin experience. This is a busy, fast-paced environment supporting 18 psychologists and 3 psychometrists, and requires someone who thrives under pressure and brings a strong “I can do it” attitude.
Responsibilities include:
- Managing online appointment bookings for all practitioners
- Handling client queries via phone, WhatsApp, and email
- Welcoming clients and processing payments (EFT, card, cash, secure links)
- Managing new client intakes and setting up files
- Submitting medical reports electronically
- Drafting attendance letters and medical reports
- General office support and ad hoc tasks from practitioners
- Filing and credit control duties
- Maintaining a clean and organised reception and waiting area
- Ensuring office supplies and stationery are in order
Requirements:
- A self-starter who works well independently and in a team
- Excellent communication skills in English (spoken and written)
- Proficient in MS Word, Excel, Outlook, and medical software (Elixir advantageous)
- Strong multitasking skills with good prioritisation
- Able to stay calm and focused in a high-pressure environment
Working Hours:
- Tuesday & Friday: 08:00 – 17:00 (1-hour lunch)
- Wednesday & Thursday: 10:00 – 19:00 (1-hour lunch)
- Saturday: 08:00 – 17:00 (no lunch break, based on bookings)
- Days off: Sunday & Monday
- Public holidays: Ad hoc as required
- Must be available for emergency/telephonic check-ins when needed
Salary: R15 000 per month (Benefits offered after 3-month probation)
A strong sense of responsibility, flexibility with time, and dedication to the role is essential. Selected candidates will undergo a thorough psychometric assessment as part of the interview process.
Ready to join a committed, professional team? Apply online now with your updated CV.