Quality Assurance Analyst (FMCG Sector)

This role is responsible for supporting the ongoing maintenance and continuous improvement of product, service, and process quality standards. The ideal candidate will have a foundational understanding of quality control methodologies and a proactive approach to identifying and resolving quality issues in a fast-paced production environment.

Requirements:

• Diploma or degree in Food Tech/ Biotech/ Food and Nutrition or Anaylitcal Chemistry
• 1-2 years relevant experience
• FMCG, Manufacturing sector experience essential.
• Proven abililty to manage, maintain and deliver against Customer requirements.
• Analytical skills, communication skills, conflict management and report writing skills.

Duties:

• Support the establishment, implementation, maintenance and continuous improvement of the food safety and quality systems such as FSSC 22000, product safety and regulatory standards.
• Enhance the sites food safety and product quality culture.
• Conduct data-based statistical analysis to identify trends, quality, and food safety improvement in product and process performance.
• Ensure adherence to established quality standards and regulatory standards and procedures.
• Develop and maintain quality standards and procedures in collaboration with functional departments.
• Assist with trend analysis and documentation, actionable reports.
• Develop inspection methods to analyze product.
• Identify areas for improvement, identifying root causes and supporting continuous improvement.
• Enforce customer requirements, company policies, and procedures.
• Participate in house quality complaints investigations, investigation on non-conformance and ensure close out procedures.
• CCP / OPRP Monitoring / Verification, Quality and other inspections, product specifications and failure investigations.
• Departmental audits and traceability.
• Monitor, maintain and practice food safety.

• Provide exemplary character for food safety and culture.
• Maintain inter-departmental relationships for overall good work ethic.
• Communication skills on all levels.

• Quality output
• Reduction of non-conformances
• Teamwork
• Customer service levels and reduction of customer complaints

• Analytical skills
• Attention to detail
• Communication skills
• Problem-solving skills
• Computer proficiency
• Technical and non-verbal communication
• Good planning and organizational intelligence
• Ability to work as team