Service Manager
Cre8work Witbank
LOCATION - WITBANK
PURPOSE OF JOB
Managing all client related services rendered including but not limited to transport and breakdown arrangements, providing effective solutions and extensive product and/or combinations, optimizing customer service levels and maintaining trust, retention of clients, general management, premises, identifying good used stock for potential purpose.
MINIMUM REQUIREMENTS/QUALIFICATIONS AND/OR EXPERIENCE- Matric
- 16 years in OTR Tyre industry (General)
- 6 years management experience
- 9 years technical experience
- 9 years sales experience
- drivers license
- policy's and procedures
- basic financial knowledge
- labour law
- mining charter
- customer service
- company products and services
- technical and commercial procedures
- sales and strategy trends
- database and systems '
- management skills
- people skills
- leadership skills
- project skills
- communication skills
- report writing skills
- negotiation skills
- meeting skills
- presentation skills
- customer relations skills
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