Estimator / Costing Clerk

This dynamic role offers an exciting opportunity for an individual with strong analytical and customer service skills who is eager to contribute to the growth and success of the business.

If you are committed to delivering exceptional service, thrive in a fast-paced environment, and possess a passion for numbers and client engagement, we encourage you to apply for this position.

Minimum requirements:

• Matric certificate with Mathematics Higher Grade (HG) is essential
• At least 1 year’s costing experience; printing industry background is advantageous
• A relevant qualification in CAT (Computer Application Technology), Mechanical Engineering, 3D Printing and/or Drawing is advantageous
• Experience with the Dolphin system is beneficial
• Previous experience in a sales environment is an added advantage
• Strong computer literacy
• Excellent verbal and written communication skills in English and Afrikaans; understanding of African languages is advantageous
• Outstanding customer service with a customer-orientated mindset
• Target-driven with proven ability to meet goals

Skills required:

• Must be target driven
• Excellent customer service skills and must be customer orientated
• Organisational skills
• Communication skills
• Pressure handling
• Time management skills
• Analytical skills
• Attention to detail
• Perseverance

Duties and responsibilities:

• Assisting all walk-in clients with quotes and queries on all the products at the company
• Advising client on jobs when calculating the quote
• Booking in of all the jobs on Dolphin System and sending the work tickets to the Booking/Proofing Clerk
• Sending all artwork received from the clients to the Pre-Press department
• Develops clear and effective written proposals/quotations for current and prospective customers
• General Administration as needed for the position
• Giving great customer service to all the companies clients
• Ensuring sales on key customers and customer satisfaction
• Attention to detail, ensuring costing on jobs are correct and checking to ensure jobs are cost effective and avoiding losses for the company
• Obtaining quotations for outsource jobs and quoting clients accordingly
• Assisting reception when necessary
• Meets assigned targets monthly
• Customer acquisition as required by the company
• Customer retention as required by the company
• Completes required training and development objectives within the assigned time frame
• Reports to the General Manager
• Works with Proofing Department to ensure customer satisfaction and service resolution objectives are met
• Works with repo department to ensure that the quoted job goes through to imposition

Working hours:

Monday to Friday: 08:00 - 17:00

Renumeration:

R8 000 - R18 000 Basic (depending on experience)

IMPORTANT:

• Applications close 20 August 2025
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who meet all our client's minimum requirements will be contacted