German speaking Customer Support Specialist-South Africa
Cross Border Talents Frere
Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)
Job Description:We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.
Responsibilities:
- Provide customer support in German via phone, email, and chat
- Handle customer inquiries and resolve issues efficiently
- Maintain a high level of customer satisfaction
- Follow company guidelines and support procedures
- Accurately document customer interactions
Requirements:
- B2 or higher level German
- B2 level or higher English
- Must be currently based in South Africa
- Strong communication and problem-solving skills
- Previous experience in customer service or support is a plus
- Ability to work in a fast-paced environment
What We Offer:
- Local flight within South Africa provided
- Accommodation provided
- Opportunity to work in an international environment
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