Wedding Sales Coordinator/ Events Coordinator

What We Offer:

• A competitive salary starting from R20,000 per month, with room for growth based on performance and experience.
• The opportunity to work at one of KwaZulu-Natals leading destination venues.
• A collaborative, supportive environment with a focus on excellence and guest satisfaction.

Requirements:

• Experience in wedding or event coordination, hospitality sales, or related customer-facing roles.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Opera or similar systems is a plus.
• Professional demeanor and high attention to detail.
• Ability to work evenings, weekends, and public holidays based on event schedules.

• Respond to wedding inquiries via phone, email, and in-person consultations.
• Present wedding packages, menus, and venue information professionally and persuasively.
• Guide clients through the planning and booking process with a customer-first approach.
• Maintain accurate records of client interactions, booking details, and special requests.

• Prepare contracts, proposals, booking forms, and Banquet Event Orders (BEOs).
• Track bookings, deposits, and payments; assist with final invoicing.
• Support the Group Sales Manager in managing room blocks and rooming lists.
• Update and maintain internal systems and filing to ensure smooth operations.

• Liaise with departments including Food & Beverage, Housekeeping, and Events to ensure smooth execution of each wedding.
• Attend weekly BEO meetings to communicate event specifics across teams.
• Assist in distributing event documents and updates to internal stakeholders.

• Assist in assembling promotional materials and wedding information packs.
• Support marketing campaigns and trade show preparation as needed.
• Coordinate with vendors and suppliers when required.