Service Manager
Scholtz Partners International Mokopane
SERVICE MANAGER VACANCY
OPPORTUNITY AWAITING
A prominent motor group is looking for a dynamic Service Manager to lead their service department in Hoedspruit. If you have a passion for the automotive industry and excellent leadership skills, we want to hear from you. Take the next step in your career with a team that values excellence.
JOB OVERVIEW
Location: Hoedspruit, LimpopoSalary: Market Related / Negotiable based on experience
Working Hours: 8am 5pm, Mondays to Fridays
Position Type: Permanent
BENEFITS
Medical Aid (50% contribution)
Retirement Fund
Income Continuation Benefit
REQUIREMENTS- Technical or Service background within the motor industry
- Previous experience as a Service Advisor or Assistant Service Manager
- Strong leadership, communication, and interpersonal skills
- Ability to work in a fast-paced environment and meet strict deadlines
- Valid Drivers License and own reliable transportation
- QUALIFICATIONS
Proficiency in Microsoft Office Suite
Any AI-related skills will be considered an advantage
RESPONSIBILITIES- Customer Experience: Driving high customer satisfaction scores (CSI) and resolving customer complaints efficiently
- Operational Management: Managing the daily workflow of the service department, including scheduling, repair order processes, and workshop equipment maintenance
- Team Leadership: Recruiting, training, coaching, and motivating service advisors and technicians to meet performance goals
- Financial Performance: Maximizing dealership profitability by monitoring departmental expenses, sales targets, and productivity
Technical Compliance: Ensuring all repairs adhere to manufacturer quality standards, warranty policies, and safety procedures
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