Technical Writer

Hours: Monday to Friday (Flexible hours required to align with U.S.-based teams)

Minimum Requirements:

• Bachelors degree in a technical discipline (e.g., Electrical, Mechanical, Computer, or Civil Engineering) or equivalent technical experience
• Minimum 4 - 5 years in a Technical Writer or Proposal Writer role, including experience with technical documentation for hardware and software (including SaaS)
• Technical writing portfolio or samples are advantageous
• Own vehicle
• Proven ability to simplify technical concepts for various audiences.
• Experience producing documentation for both hardware and software (including SaaS products).
• Native English speaker with strong proficiency in excellent writing, editing, and proofreading skills.
• Experience using Google Workspace, Microsoft Office, Adobe Acrobat, and other documentation tools.
• Familiarity with documentation control and content management best practices.
• Strong organizational skills and exceptional attention to detail.
• Proactive and confident in sourcing information and working independently across global teams.

Key Responsibilities:

• Drafting, editing, and maintaining user manuals, SOPs, installation guides, and quick-start documents
• Creating responses to Requests for Proposals (RFPs) and Requests for Information (RFIs)
• Documenting hardware and SaaS platform features for internal and external audiences
• Collaborating with subject matter experts to ensure accurate and updated content
• Managing document version control and storage across platforms (e.g., Google Drive, Dropbox)
• Ensuring consistency in tone, format, and branding across all materials
• Using tools such as ChatGPT and similar AI to streamline content development
• Supporting internal quality processes through the creation of standard work instructions
• Coordinating across time zones with engineering and product teams

How to apply:

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