Credit Controller - Administration and Pre-Legal
Company and Job Description
An established organisation is seeking an Administration & Pre-Legal Credit Controller to join their finance team. This role focuses on managing debtor portfolios, driving collections, minimising bad debt, and ensuring full compliance with internal credit policies and procedures.
You will be responsible for end-to-end debt collection activities, account reconciliations, customer query resolution, and liaison with internal stakeholders such as Sales and Billing. This is a hands-on role offering exposure to pre-legal processes, attorneys, liquidations, and business rescues ideal for someone looking to deepen their credit control expertise.
Youll gain broad exposure across credit control, reporting, customer engagement, and pre-legal processes, while working in a performance-driven environment that values accuracy, accountability, and professional growth.
Key Responsibilities- Manage a debtor portfolio (up to ±100 accounts), ensuring timely collections in line with payment terms
- Perform daily reconciliations, allocate receipts, clear unallocated cash, and process journals
- Handle customer queries with a 48-hour turnaround, maintaining accurate client records
- Liaise closely with Sales to resolve outstanding AR issues and follow up on purchase orders
- Prepare reminder letters, manage defaulting accounts, and follow escalation protocols
- Support handovers to attorneys, blacklisting processes, liquidations, and business rescues
- Process credit notes, billing adjustments, and rate queries
- Complete month-end activities including reallocations and reporting on top clients
- Assist with audits and participate in regular credit and customer meetings
Job Experience and Skills Required
Education:
- Degree or Diploma in Accounting or Finance (minimum requirement)
Experience:
- Minimum 3 years experience in a financial / credit control environment
- Proven exposure to collections, reconciliations, customer accounts, and pre-legal processes
Skills:
- Strong administrative and reporting capability
- Excellent verbal and written communication skills
- Ability to prioritise, meet deadlines, and deliver under pressure
- Solid people skills with a customer-centric mindset
Attributes:
- High attention to detail and accuracy
- Strong problem-solving ability
- Confident relationship builder
- Willingness to work overtime when required
Apply now!
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