Regional Manager

apartmentSentinel Staffing Services placeMidrand business_centerR 25/month calendar_month 
Key Responsibilities
Leadership & People Development
  • Lead, coach, and develop Store Managers to maintain brand consistency and achieve targets.
  • Build a culture of accountability, motivation, and continuous performance improvement.
  • Manage recruitment, training, and succession planning across the region.
Operational Oversight
  • Ensure all stores adhere to company policies, operational procedures, and visual merchandising guidelines.
  • Conduct regular store visits to assess execution, provide feedback, and support in-store teams.
Sales & Financial Performance
  • Track and analyse KPIs including sales, UPT, ATV, and conversion rates to identify areas for growth.
  • Create and implement regional sales strategies to exceed revenue goals.
  • Oversee inventory levels, manage markdowns, and minimize shrinkage.
Customer Experience
  • Promote a customer-centric culture with consistently high service standards.
  • Resolve escalated customer issues and ensure a smooth in-store experience.
  • Ensure store environments reflect the brands identity and values.
Strategic Planning & Reporting
  • Contribute to regional strategy, budgeting, and forecasting.
  • Deliver regular performance reports and insights to senior leadership.
  • Work closely with marketing, HR, and merchandising teams to drive regional initiatives.
Qualifications & Experience
  • Bachelor's degree in Business, Retail Management, or a related field (or equivalent experience).
  • At least 5 years' experience in multi-store retail management, preferably in the clothing or fashion sector.
  • Proven ability to drive sales and manage operational performance.
  • Strong leadership, communication, and analytical skills.
  • Proficiency in Microsoft Office and retail management systems.
  • Willingness to travel regularly within the assigned region.
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