Account Technical Support Agent

apartmentSA Commercial (Pty) Ltd placeCape Town calendar_month 
Requirements
  • 1-2 years technical support experience within accounting role or similar.
  • Knowledge of Sage 50, Sage 100 etc will be a great advantage
  • Excellent communication, listening, and problem-solving skills.
  • Strong telephone etiquette and ability to handle high-pressure situations.
  • Basic knowledge of accounting practices and compliance is an advantage.
  • High attention to detail with a focus on accuracy in data management.
  • Ability to work collaboratively with internal and external stakeholders.
  • Proficiency in using customer support systems and accounting software is a plus.
Personal Attributes
  • Customer-focused and service-driven
  • Strong analytical mindset
  • Team player with a positive attitude
  • Professional, reliable, and accountable
  • Willingness to learn and grow in a technical environment
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